The Top 5 Things Law Enforcement Officers Want On the Job Today

By Kyle Williams, Solution Specialist

As the world continues to evolve and new technologies emerge, law enforcement officers are looking for tools and resources that can help them better serve and protect their communities. Hear from Kyle Williams, Solutions Specialist at SOMA Global and a proud former law enforcement officer.

Having worked in law enforcement, I’ve seen first-hand the toll that the job can take on an officer’s mental health and well-being. That’s why I’m passionate about working for a public safety tech company like SOMA Global, which is dedicated to creating innovative solutions that support and empower officers in the field. By leveraging technology to improve officer safety, streamline workflows, and enhance communication, we can help create a safer, more efficient, and more sustainable future for law enforcement.

Here are some of the top things that law enforcement officers want on the job today:

  1. Real-time information: Law enforcement officers need access to real-time information to help them respond to emergencies and make informed decisions in the field. Whether it’s information on suspects, locations, or incidents, officers need to be able to quickly access and share data with their colleagues and dispatchers.
  2. Advanced Communication Tools: In today’s fast-paced world, communication is more critical than ever before. Law enforcement officers need advanced communication tools that allow them to stay connected with their colleagues, dispatchers, and other first responders. This includes everything from two-way radios and smartphones to secure messaging apps and video conferencing tools.
  3. Body-Worn Cameras: Body-worn cameras are becoming increasingly popular among law enforcement agencies, as they provide an objective record of interactions between officers and the public. Not only do these cameras help protect officers from false accusations, but they also help improve transparency and accountability within police departments.
  4. Predictive Policing: Predictive policing uses advanced analytics and machine learning to help law enforcement agencies identify areas and individuals that are at a higher risk for crime. This can help officers proactively allocate resources and prevent crimes before it happens, improving public safety and reducing the need for reactive measures. 
  5. Mental Health Support: Law enforcement officers are exposed to high levels of stress and trauma on the job, which can take a toll on their mental health. Officers are looking for resources and support to help them cope with the emotional and psychological impact of their work, including access to mental health services and peer support groups.


“Law enforcement officers face incredible challenges in their work, and the toll it can take on their mental health is significant, says Chief Terrence Cunningham, President of the International Association of Chiefs of Police (IACP). We must prioritize mental health and wellness for our officers, both in terms of providing resources and support for those who need it and by working to create a culture that promotes self-care and emotional well-being. By doing so, we can help ensure that our officers are better equipped to handle the stresses and demands of their work, and that they can continue to serve and protect their communities with the professionalism and dedication they bring to the job every day.”

By providing law enforcement officers with the tools and resources they need to do their jobs more effectively and safely, we can help build stronger, safer communities for everyone.

Whether it’s real-time information, advanced communication tools, body-worn cameras, predictive policing, or mental health support, we must work together to provide law enforcement officers with the resources they need to succeed on the job today and into the future.

About SOMA Global

SOMA Global empowers public safety and government agencies to build safer, more resilient communities through modern technology. The SOMA solution streamlines software with a unified ecosystem of pre-built applications, workflows, automations, and data interoperability. Its enterprise platform includes four key suites – critical response, incident management, courts and corrections, and administrative – that empower state and local organizations with the tools they need to better protect the communities they serve. 

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