Smart RMS


SOMA Records stands as a best-in-class, configurable records management application. Our Records application is built on data integrity with a workflow engine that helps engage and ease the burden of agency-wide records management.

Given the consistent demands of a 911 dispatch center continually growing, SOMA has built a highly visual, automation-capable, communication-centric application with the dispatcher’s workload inmind.

As a result, dispatch optimizes analytical data-driven dispatch suggestions and decreases time to dispatch while lowering the cognitive load of a dispatcher, bringing about a healthier workforce.

Dispatcher on Computer

Robust Records Management

SOMA Records provides the most robust Records Management System in the industry. We make sense of the data you capture in real-time by applying use of a built-in analytics engine. We couple integrated GIS maps and data for visual understanding of criminal activity within your jurisdiction. Your command staff is able to manage and deploy the needed assets and resources to effectively implement “Smart Policing”.

Case Management

The platform for your Investigators and Special Investigative units to manage your agency’s SOP for handling criminal investigations. Creating assignments, tasks and notes in a case are handled in an intuitive, custom workflow. Notifications for completion of cases are automatically pushed to supervisors and other team members. Tracking hours and cost for your agency on each case is easy and frictionless.

Insights & Analytics

Sorts and processes your agency’s data in real-time as it is entered into the system. We make analytics simple with key insights that are easily consumed daily. Our robust analytics engine provides end users and your management, up-to-the-minute accurate information.

Resource Management

Manages your resources by providing a built-in roll call and scheduling system. We quickly identify your agency’s assets and personnel for shift scheduling. Manage your agency’s overtime and extra-duty assignments. Easily track court dates and subpoena requests.

Integrated Maps

Embedded throughout the SOMA Platform, GIS maps are also utilized within RMS to aid the visualization of crime trends and patterns. As people and places are entered into SOMA Records, the last known addresses and historical incident locations are available in our GIS maps for QMV (Quick Map View). Incidents, citations and accidents are also displayed in SOMA Records GIS map layers.

UCR/NIBRS Reporting

Starts the validation of your records from point of entry. The system is designed to lock down user defined and DOJ required fields to ensure mandatory information is entered, resulting in error free reporting to State and DOJ. Accurate crime data and statistics will fully reflect the efforts of your agency’s proactive policing practices and positive results within your community.

SOMA GLOBAL Critical-Response Ecosystem.

SOMA Global is a leading technology provider of critical-response & operating software solutions for government agencies. SOMA’s cloud-native platform empowers state and local safety organizations with a secure and unified ecosystem of pre-built application suites and intuitive automation tools to help our partners focus on what matters most-fulfilling their mission to protect the communities they serve with optimal effectiveness and trust.

SOMA Global Platform