The Buckingham County Sheriff’s Office (BCSO) is a law enforcement agency responsible for protecting the citizens of Buckingham County, Virginia. The BCSO has been in a partnership with SOMA Global, a software company that provides a cloud-based Computer-Aided Dispatch (CAD) and records management system, for several years.
The BCSO initially faced a challenge when their existing CAD system became outdated and no longer in service. They needed to quickly find a replacement system that was both affordable and better than their previous system. SOMA Global’s CAD system proved to be the solution they were looking for, as it was both cost-effective and had superior functionality compared to other systems.
The partnership between BCSO and SOMA Global has evolved over time. The BCSO was one of SOMA’s early customers, and at the time, there was no other vendor that could provide a comparable CAD system. Since then, SOMA Global has continued to grow and improve their services, providing BCSO with more advanced technology and a faster, more reliable system.
Less than a year ago, BCSO migrated to SOMA Global’s cloud-based platform. The transition was seamless and without downtime, which was critical to protecting the community and officers. “Our new CAD system is now 6X faster than the previous system, which was a significant pain point for BCSO.” Jamey Schumaker, IT Manager at BCSO, expressed their appreciation for SOMA’s growth and improved services.